Ashburn Consulting is teaming up with The Washington Metropolitan Area Transit Authority (WMATA) to advance its digital modernization initiatives and providing robust IT services to support its internal workforce. This role involves providing technical support and coordination with the Inventory Team to manage deployment activities including asset retrieval, imaging, data wiping, and asset returns order fulfillment, etc. The Senior Helpdesk Technician will ensure the smooth functioning of IT asset management systems and deployment processes, working remotely for this contract.